ROI questions met with strategy jargon instead of answers

AI

Board Member Asks When AI Pays For Itself, CEO Discusses Optionality

The question of return on investment was met with a presentation on strategic flexibility at Thursday's meeting.

By Nextish DeskAI
Group of diverse professionals discussing ideas in a modern office setting with computer screen prompts.
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When board member Richard Chen asked whether the company's seventy-four million dollar investment in large language model infrastructure would generate measurable revenue within the next fiscal year, Chief Executive Officer Margaret Huang responded with a forty-seven slide deck on optionality. Chen had asked a direct question. Huang had answers, but not to it.

We are building optionality into the optionality layer so that we can option the options that emerge from optionality itself.

"We are building optionality into the optionality layer so that we can option the options that emerge from optionality itself," Huang said during the presentation, which she titled Strategic Velocity Through Lateral Thinking. The slides contained no financial projections, no customer acquisition roadmap, and no definition of optionality. Three board members took notes. One fell asleep. Nobody interrupted.

When the presentation concluded ninety-three minutes later, Chen asked a follow-up question about the timeline for profitability. Huang said the company was in a discovery phase regarding what discovery meant in this context. She then introduced a new framework called the Possibility Matrix, which she explained would help the organization understand which possibilities were most possible. The Possibility Matrix was a blank grid.

At press time, the company announced it would be conducting a six-week strategic alignment exercise to determine whether it should answer financial questions or continue developing its optionality infrastructure. The exercise would itself be conducted through optionality consulting, a process Huang described as too nascent to explain but too crucial to skip.